Phone Calls

– Inmates can only make outgoing calls. No incoming calls are allowed.
– Inmates can only make collect calls. Inmates are not given the opportunity to locate phone numbers.

Mail Delivery

Send all correspondence to the following address:
    Smart Communications- Benton County Sheriff’s Office
    3589-3 North Shiloh Drive #293
    Fayetteville, Arkansas 72703
The Inmates Name and ID number must be clearly printed on the outside of the envelope or postcard to ensure the mail is posted to the correct account.
– All regular inmate postal mail (Postcards, Letters, Greeting Cards, etc) will be scanned into the system and available to the inmates to view their postal mail via the inmate kiosks.
– Upon release inmates can login into the public website at and enter their inmate number and password and download their Photos, Messages, and Postal Mail for free.